Last updated March 31, 2020
Working with King Shutters & Screens Amidst COVID-19
Here at King Shutters & Screens, we are continually monitoring the COVID-19 situation as our business services are considered “essential services” so we are open and operating within the required guidelines set out by the federal and state government.
As part of the plan to help flatten the curve of the Coronavirus (COVID-19) spread — you as the customer and we as the tradesmen — will have to abide by all government guidelines and apply some commonsense knowledge in the way we interact together.
Your responsibility as the customer:
- If any occupants at your home are contagious, unwell or otherwise at risk, please inform us immediately and we’ll look at rescheduling our appointment
- If you have recently returned from overseas or are experiencing any cold/flu like symptoms or have been in contact with anyone experiencing those symptoms, we politely request that you inform us immediately
- We will also request that you maintain a 1.5m social distant from all of our tradies
- Please ensure that no other persons are present in the area the our tradies are working in
- Do not shake hands with our tradies
- Open windows and doors to permit free airflow
- Pay King Shutters & Screens via direct bank bank transfer to avoid the handling of cash
Our responsibility as the tradesmen:
- If one of our tradies is feeling unwell, we will notify you immediately and reschedule
- Our tradies will maintain a safe 1.5m social distance from our customer at all times
- Our tradies will decline to shake hands
- Our tradies will regularly wash their hands and use alcohol disinfectant
- Our tradies will wear gloves where appropriate
- Our tradies will cough or sneeze into a handkerchief
- Our tradies will wear a face mask where appropriate
- Our tradies will clean and wipe their tools down with a disinfectant cloth – before and after the job
If you require a quote from us and we are not able to visit your premises, we will the be able to provide it to you with a quote over a video call via FaceTime, Skype or WhatsApp
For all enquries, please call us on 0417 037 852 or email us on info@kingshutters.com.au
We wish you and your family all the best through this difficult time.
The Team,
— King Shutters & Screens
